Privacy Policy

Gabel Metalworks (“Gabel Metalworks,” “we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, retain, and protect personal information when you visit gabelmetalworks.com, contact us, request a quote, place an order, or otherwise interact with us.

Information We Collect

We may collect personal information you provide directly to us, including:

• Name, business name, title, email address, telephone number, billing address, shipping address, and other contact information
• Order, quote, transaction, shipping, return, and customer-service information
• Communications you send to us, including inquiries, feedback, and requests
• Information needed to process payment, although payment-card information is generally processed by our third-party payment processor and is not stored by us except as necessary to complete a transaction
• Any other information you choose to provide
• When you use our website, we may automatically collect certain information through cookies, pixels, log files, and similar technologies, including Internet protocol address, browser type, device type, operating system, approximate location, pages viewed, links clicked, referring website, dates and times of visits, other website-usage information, cookie identifiers, and analytics information

How We Use Information

We may use personal information to:

• Process and fulfill orders, provide quotes, arrange delivery, process returns, and provide customer support
• Communicate with you about orders, accounts, requests, services, and customer-service matters
• Improve our products, services, website, operations, and customer experience
• Protect the security and integrity of our website, systems, and business
• Comply with legal obligations, enforce our terms, and resolve disputes
• Send promotional or marketing communications where permitted by law; you may opt out of marketing emails at any time by using the unsubscribe link in the email or contacting us

How We Disclose Information

We may disclose personal information to service providers and business partners that help us operate our business and serve customers, including:

• Payment processors
• Shipping, delivery, and fulfillment providers
• Website hosting, e-commerce, technology, and security providers
• Analytics, email, and customer-relationship-management providers
• Professional advisers, insurers, auditors, and legal counsel
• Government authorities or other parties when required by law, needed to protect rights or safety, or in connection with a business transaction such as a merger, financing, acquisition, or sale of assets

We do not sell personal information for money. However, certain analytics, advertising, or similar technologies may be regulated as “sharing” or a “sale” under some privacy laws. If we engage in activities that trigger an opt-out right, we will provide the required notice and opt-out method.

Cookies and Analytics

We use cookies and similar technologies to operate our website, remember preferences, understand website traffic, and improve website performance. You may be able to manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

Data Retention

We retain personal information only for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, including providing products and services, maintaining business and tax records, complying with legal obligations, resolving disputes, and enforcing agreements.

Security

We use reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no internet transmission, electronic storage system, or security measure is completely secure, and we cannot guarantee absolute security.

Your Privacy Rights

Depending on where you live and applicable law, you may have the right to request access to, correction of, or deletion of personal information we maintain about you. You may also have the right to opt out of certain uses or disclosures of personal information, including certain targeted-advertising, sale, or sharing activities where applicable.

To submit a privacy request, contact us at:

Email: sales@gabelmetalworks.com
Mail: Gabel Metalworks, 15343 Proctor Avenue, City of Industry, CA

We may need to verify your identity before completing your request. We will not discriminate against you for exercising applicable privacy rights.

California Privacy Notice

If you are a California resident, you may have additional rights under the California Consumer Privacy Act, as amended (“CCPA”), including the right to know, correct, delete, and receive information about our collection, use, and disclosure of personal information. You may also have the right to opt out of the sale or sharing of personal information, if applicable.

In the preceding 12 months, we may have collected identifiers; contact information; commercial information such as order and transaction records; internet or other electronic network activity information; and information contained in communications with us. We use these categories for the purposes described in this Privacy Policy and may disclose them to the categories of service providers and third parties described above.

California residents may submit requests using the contact information above. Authorized agents may submit requests on behalf of California residents, subject to verification of the agent’s authority and the consumer’s identity as permitted by law.

Children’s Privacy

Our website and services are not directed to children under 13, and we do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, please contact us so that we may take appropriate action.

Changes to This Policy

We may update this Privacy Policy from time to time. When we do, we will post the revised policy on this page and update the effective date below.

Contact Us

If you have questions about this Privacy Policy or our privacy practices, contact sales@gabelmetalworks.com or Gabel Metalworks, 15343 Proctor Avenue, City of Industry, CA. See also our Return Policy and Shipping Policy.

Effective date: October 3, 2026.